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Chrysler Plans To Drop Owner's Manuals In 2010

Chrysler intends to drop owner's manuals in 2010 in favor of a DVD and a highlight booklet. Chrysler claims environmental reasons, however cost-cutting is the most likely reason for the change. The change is sure to be controversial.

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Receiving a high quality owner's manual has traditionally been one of the most important aspects of buying a new vehicle and speaks well for the quality of the product. Many brands feature some beautiful owner's manuals that even become collector's items by car collectors.

Last year when I bought a quality Benelli motorbike it came with a beautiful leather-bound cased owner's manual. The extremely high quality of the manual spoke so well of the quality of the motorbike. However, Chrysler expects buyers to be largely satisfied with a DVD costing only a few pennies to make by comparison.

Chrysler may claim that decision will save about 930 tons of paper or about 20,000 trees. However, when you buy a new motor vehicle part of the ritual is getting a great owner's manual to own. Chrysler's decision isn't a step in the right direction.


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Comments (2)

When the car comes with a D... (Below threshold)
epador:

When the car comes with a DVD player and screen this might make sense.

So there's supposed to be a... (Below threshold)
JLawson:

So there's supposed to be a 'highlights' booklet? How to work the jack, change a tire, diddle with all the doodads on the dash? What the specs are for all the fluids, and where to pour what?

Maybe they can talk to the IKEA folk, and come up with a completely wordless single-sheet of graphic instructions on how to keep the car going...


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